company

Driven by Decades of Expertise in CX Management

We combine two decades of operational expertise in contact center excellence with the power of next-gen Agentic AI — intelligent voice systems that think, act, and adapt like humans.

30 Years

of average experience across team

100M+

Interactions handled annually

99.9%

Uptime across AI deployments

Continents Served

about us

Built on Legacy. Designed for the Future.

We’re shaping the next era of enterprise customer experience

Allsec AI stands at the intersection of proven operational excellence and cutting-edge AI innovation. For over 20 years, our team has engineered global contact center solutions that scale effortlessly and perform consistently.

Today, we’re reimagining what customer support can be. By harnessing Agentic AI — intelligent voice agents that listen, reason, and respond like humans — we help enterprises replace wait times and rigid scripts with real-time, contextual conversations. From customer acquisition to support resolution, our AI systems drive outcomes: higher satisfaction, lower costs, and accelerated growth.

2000 - Foundation of allsec technologies

Launched a customer service outsourcing company in Chennai, focusing on providing high-quality BPO services

2005 - Public Listing & Expansion

Allsec Technologies went public and expanded rapidly, establishing a global presence

2006 - Diversification & Innovation

Expanded service offerings with advanced solutions, including Anti-Money Laundering (AML) services

2019 - Acquisition by Quess Corp

Founding team exited Allsec Technologies by selling their shareholding to Quess Corp, marking the culmination of their journey with the company and setting the stage for the next phase of innovation

2025 - The Birth of Allsec AI

Pivoted to AI-driven solutions, founding Allsec AI with a focus on transforming customer experience through intelligent automation and voice systems

Our Journey

Through the Years

The Minds Behind Allsec.AI

FOUNDER

Adi Saravanan

A Chartered Accountant and visionary entrepreneur, Saravanan founded the Allsec Group in 1990. He built Allsec Technologies from the ground up and successfully exited in 2019 after leading it through public listing and global expansion. Today, he leads Allsec AI with a transformative vision: to elevate enterprise customer service using the power of intelligent voice.

30+ years building global businesses

Finance background at Ashok Leyland & Sanmar

Expert in scaling operations & executing high-growth strategies

CO-FOUNDER

Jagadish Ramamoorthi

Jagadish brings deep operational and strategic experience across startup, scale-up, and IPO stages. As co-founder of Allsec Technologies, he led high-performance teams across geographies. At Allsec AI, he anchors service excellence and long-term value creation.

Chartered Accountant & Certified Cost & Management Accountant (London)

Led operations across India, the Philippines, and the U.S.

Known for building scalable delivery engines and global client partnerships

consultant

Baskar Subramanian

A technologist at heart, Baskar is a pioneer in customer experience platforms. He founded Servion Global Solutions and has shaped the future of CX for over 35 years. At Allsec AI, he brings deep engineering wisdom and strategic foresight to help build AI systems that are empathetic, responsive, and scalable.

Alumnus of REC Trichy & University of Texas at Austin

Mentors CX/AI startups like Uniphore, Autonom8, and Lumiq

Board member and advisor across multiple AI-driven ventures